
For EMERGENCIES CALL 9-1-1
- Police, Fire, or Paramedics
- Be prepared to answer the following:
- What is happening?
- What is the address?
- What is the best phone number to reach you?
For NON-EMERGENCIES and everything else CALL 3-1-1
- City Services and Programs
- Animal Services
- Child and Adult Services
- Permits and Property Violations
- Illegal Dumping and Vandalism
- Parking and Vehicle Services
- Street Problems and Repairs Community Disturbances
Before an Earthquake
- Identify hazards and Secure Movable Items
- Create a Disaster Plan. To learn more about creating an Emergency Plan, visit: https://www.ready.gov/make-a-plan
- Organize Disaster Supplies
- Minimize Financial Hardship by Organizing Insurance and Documents
During an Earthquake
- Drop, Cover, and Hold On
- If possible, improve safety for others
After an Earthquake
- Check for gas and water leaks, broken electrical wiring or sewage lines
- Stay away from downed power lines and warn others to stay away. AVOID GAS, do not attempt to re-light the gas pilot unless your gas line has been inspected. Call Gas Company for assistance
- Cooperate with public safety officials and follow instructions, they are trained to ensure safety. Avoid driving, if possible
- Be prepared for after shocks, stay calm, and help notify others if you evacuate and where you can be found
- For Business Operations After Earthquakes visit https://laedc.org/eq/
*To learn more about what to do in an earthquake, visit http://www.cert-la.com/EmergPrepBooklet.pdf*
Safety Tips for Floods
- Have a plan in place before an evacuation is ordered. To learn more about creating an Emergency Plan, visit: https://www.ready.gov/make-a-plan
- Avoid walking or driving through flood waters
- Talk to your neighbors about their plans, and encourage them to evacuate early
- If there is a chance of flash flooding, move immediately to higher ground
- Turn on your TV/radio. You will receive the latest weather updates and emergency instructions
- Disconnect electrical appliances and do not touch electrical equipment
Before a Flood
- Assess the safety of your residence and belongings
- Clean drains and gutters around the house
- Plan for sandbags. Visit your local fire station if sandbags are needed
- Maintain all slopes in a safe manner. Roots bring stability to soil
During a Flood
- Do not cross rapidly flowing streams
- Check drainage systems at your home and driveways
- Watch for mudslides and adjust drainage to reduce mudslides
After a Flood
- Don’t return to your flood damaged home if area is not safe
- Sandbags may help divert flood water (unless there is large debris flow)
- Drive slowly and carefully as many roads may have mud debris, holes, and washed-out areas
- Assess damage, check hillsides and houses
*To learn more about what to do during a flood, visit http://www.cert-la.com/EmergPrepBooklet.pdf*
Before a Fire
- Park your car facing outward and keep your keys with you
- Place important documents, records, and digital files inside the car
- Unplug automatic garage door openers in case of power failures
- Have pet carriers and trailers ready to go
- Close all doors and windows inside your home. Leave all drapes and coverings open but leave lights on
- Move combustible materials away from exterior of home
During a Fire
- Evacuate
- Stay Together
- Stay Calm
After a Fire
- Return when it is safe
- Make sure your utilities are operational
- Maintain a “fire watch”
- Photograph damages for insurance purposes
*To learn more about what to do during a wildfire, visit http://www.cert-la.com/EmergPrepBooklet.pdf*
Before a House Fire
- D.I.T.H (Exit Drills In The Home)
- Make sure windows are not stuck and screens can be taken out quickly
- Find 2 escape routes out of each room
During a House Fire
- Crawl, Exit, and Call 911
- Evacuate and assist others
- Seal doors and vents if you are unable to evacuate
- Feel the doorknob with the back of your hand before exiting
After a House Fire
- Check with Fire Department to make sure your residence is safe to enter
- LAFD will contact Red Cross if you need temporary housing, food and medicines
- Do not attempt to connect utilities yourself. The fire Department will assist you
- Contact your insurance company for detailed instructions on protecting the property. If you are not insured, contact private organizations for aid
- Maintain an inventory of damaged property and items
- Save receipts for any money spent related to fire loss
*To learn more about what to do during a house fire, visit http://www.cert-la.com/EmergPrepBooklet.pdf*
Signs of a Tsunami
- Rapid change in water levels
- An earthquake approaching
- If you notice water has pulled back or run out, creating an empty beach, this may be a tsunami warning sign
Before a Tsunami
- Build an emergency kit and make a family communications plan. To learn more about creating an Emergency Plan, visit: https://www.ready.gov/make-a-plan
- If you are a tourist, familiarize yourself with local tsunami evacuation routes
- After an earthquake, turn on your car radio and listen for tsunami warning
During a Tsunami
- Move to high ground or inland and away from water immediately.
- If you are a tourist, familiarize yourself with local tsunami evacuation routes
- Help neighbors who may require assistance
After a Tsunami
- Return home only after local officials tell you it is safe
- Go to a designated public shelter if you have been told to evacuate or you feel unsafe
- Stay away from debris in the water, it may pose a safety hazard to people or pets
*To learn more about what to do during a tsunami, visit http://www.cert-la.com/EmergPrepBooklet.pdf*
During a Power Outage
- No open flames. Only use flashlights for emergency lighting
- Keep refrigerator doors closed
- Turn off or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices
- If you are considering purchasing a generator for your home, consult an electrician before purchasing and installing
- Dress to prepare for the weather
*To learn more about what to do during a power outage, visit http://www.cert-la.com/EmergPrepBooklet.pdf*
- Never disable smoke alarms
- Install smoke alarms on every door
- Test batteries monthly
- Replace entire smoke alarm unit every 8-10 years
*To learn more about smoke alarm maintenance, visit http://www.cert-la.com/EmergPrepBooklet.pdf*
- Water for 3-10 days (1 gallon per person a day)
- Food for 3-10 days (including pet food)
- Medications
- Radio
- Flashlights
- First Aid Kit
- Cash and Important Documents
- Sanitation and Hygiene Supplies
- Tools
- Clothing and Sturdy Shoes
*To learn more about what to pack for an emergency, visit http://www.cert-la.com/EmergPrepBooklet.pdf*
- Gas
- Learn the location of your gas meter and how to shut off the supply valve. DO NOT shut off gas supply unless you smell gas leaking
- Fire Extinguisher
- Keep a fire extinguisher in plain view on every floor of your home
- Smoke Alarms
- Make sure to install smoke alarms on every floor of the house, including the basement and near rooms where people sleep
- Water
- If pipes are damaged, turn off main valve
- Check with local authorities before using any water as it could be contaminated
- Appliances
- If appliances are wet, turn off the electricity at the main fuse box or cicuit breaker
- Food
- Throw out all food and other supplies that you suspect may have been contaminated
*To learn more about how to prepare for an emergency, visit http://www.cert-la.com/EmergPrepBooklet.pdf*